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Arrow  Topic :

OTRS <= 2.0.x XSS/XSRF


Arrow  SecurityAlert : 2668
Arrow  CVE : CVE-2007-2524
Arrow  SecurityRisk : Low  Security Risk Low  (About)
Arrow  Remote Exploit : Yes
Arrow  Local Exploit : No
Arrow  Exploit Available : Yes
Arrow  Credit : ciri
Arrow  Published : 12.05.2007

Arrow  Affected Software : OTRS <= 2.0.x



Arrow  Advisory Content :  

OTRS is vulnerable to a XSS/XSRF. It is possible to inject code into the
Subaction parameter. Authentication is required to reach the page, but a
non-authenticated user will be asked to login and the attack will still be
carried out.

Link: http://www.virtuax.be/?page=library&id=35&type=Exploits

---------------------------------------------------------------------------
------
| ____ ____.__ __
|
| \ \ / /|__|_______/ |_ __ _______ ___
|
| \ Y / | \_ __ \ __\ | \__ \ \ \/ /
|
| \ / | || | \/| | | | // __ \_> <
|
| \___/ |__||__| |__| |____/(____ /__/\_ \
|
| \/ \/
|
| Security without illusions
|
| www.virtuax.be
|
|
|
---------------------------------------------------------------------------
------


Application: OTRS
Vulnerable Versions: <= v2.0.x
Vulnerability: XSS/XSRF

Vendor: http://www.otrs.org
Vendor Status: Notified

Found: 07-05-2007
Public Release Date: 07-05-2007
Last modified: 07-05-2007
Author: ciri
E-mail: ciri[a.t]virtuax[d.o.t]be

reference: http://www.virtuax.be/advisories/Advisory5-07052007.txt

===========================================================================
======

Shouts to the VirtuaX Crew & Community!

===========================================================================
======



I. Background
-------------

"OTRS is an Open source Ticket Request System with many features to manage
customer
telephone calls and e-mails. The system is built to allow your support,
sales,
pre-sales, billing, internal IT, helpdesk, etc. department to react quickly
to
inbound inquiries"
by otrs.org


II. Vulnerablity
----------------

OTRS is vulnerable to a XSS/XSRF. It is possible to inject code into the
Subaction parameter. Authentication is required to reach the page, but a
non-authenticated user will be asked to login and the attack will still be
carried
out. XSRF is ofcourse also possible in this case.

IIa. Affected Versions
----------------------

OTRS 2.0.4 was tested and appears to be vulnerable. I've tested version
2.2.0 and
it doesn't seem to be vulnerable anymore.

III. PoC
--------

http://server/otrs/index.pl?Action=AgentTicketMailbox&Subaction=<img src=
https://server/otrs/images/Standard/new-message.png
onLoad=javascript:alert('hello');>

Copyright 2007 by ciri from Virtuax.be All rights reserved. 1





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